Privacy Policy
Effective Date: July 17, 2026
Welcome to Shop Florid. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://shopflorid.com or purchase products from our store.
Information We Collect
We may collect the following information when you visit our website or place an order:
- Full Name
- Phone Number
- Email Address
- Billing & Shipping Address
- Order Details
- Payment Information (only as necessary to process your order)
- Device, browser, and IP address
- Website usage data through cookies and analytics tools
Products We Offer
Shop Florid offers a variety of fashion and skincare products, including:
Women’s Clothing
- Summer Collection
- Winter Collection
- Semi-Formal Collection
Skincare
- Serums
- Toners
- Face Wash
- Moisturiser
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate order updates.
- Provide customer support.
- Process refunds and exchanges.
- Improve our website and services.
- Prevent fraud and maintain website security.
- Send promotional offers (only if you choose to receive them).
Sharing of Information
We do not sell or rent your personal information. We may share your information only with trusted third parties such as:
- Courier and logistics companies
- Payment service providers
- Website hosting and technical service providers
These parties receive only the information necessary to perform their services.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings.
Returns & Exchanges
- Products may be returned or exchanged within 7 days of receiving the parcel.
- For returns, a Rs. 350 delivery charge will be deducted, and the remaining payment will be refunded after the returned item is received and inspected.
- For exchanges, the delivery charges are payable by the customer.
- Products must be unused, unworn (where applicable), and returned in their original packaging with all tags intact.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Shop Florid
Website: https://shopflorid.com
Address: Lahore, Pakistan
WhatsApp: 0336-4008368
Email: Info@shopflorid.com
